Wakey Internet at a Glance
Wakey Communications Inc., which sells service as Wakey Internet, launched in 2024 and is headquartered in Vancouver, British Columbia. Wakey describes itself as a Canadian-owned independent provider built by telecom veterans, with a simple pitch: fair month-to-month pricing instead of long contracts and expiring promotions. The table below summarizes the details most shoppers ask about.
| Provider | Wakey Communications Inc. (Wakey Internet) |
|---|---|
| Headquarters | 112 – 970 Burrard Street, Vancouver, BC V6Z 2R4 |
| Founded | 2024 |
| Service areas | Alberta, British Columbia, Saskatchewan, Manitoba and Ontario |
| Connection types | Cable (Shaw and Rogers last-mile network); Pure Fibre in select Alberta and British Columbia communities |
| Starting price | $29 per month (Western Canada), $45 per month (Ontario) |
| Speeds | 5 Mbps to 1,500 Mbps download on cable; up to 1,000 Mbps symmetrical on Pure Fibre |
| Data | Unlimited on every plan, no throttling |
| Contract | None. Month-to-month, cancel with 1 day of notice |
| Credit check | None |
| Billing | Prepaid, renews monthly on your activation date |
| Equipment | Modem and Wi-Fi router loan included, no rental fees |
| Activation time | Typically 2 to 3 business days (cable) |
| TV and home phone | Not offered (internet only) |
| Support | Live chat, SMS and support tickets (Wakey operates digitally) |
| Regulation | Registered with the CRTC as a third-party internet access provider |
Wakey Internet Prices and Speeds (October 2026)
Wakey sells different plan lineups depending on where you live. The prices below are Wakey’s current Zap-Sale prices. Where Wakey publishes a regular price, we show it so you can see the discount. “Select areas” for faster uploads means eligible addresses in cities such as Calgary, Edmonton, Vancouver and Winnipeg, as described by Wakey.
Wakey plans for Alberta, British Columbia, Saskatchewan and Manitoba
| Plan | Download | Upload | Zap-Sale price (per month) | Regular price | Devices (per Wakey) |
|---|---|---|---|---|---|
| Starter 5 | Up to 5 Mbps | Up to 512 Kbps | $29 | Not listed | 1 to 2 |
| Starter 10 | Up to 10 Mbps | Up to 1 Mbps | $35 | Not listed | 2+ |
| Everyday 25 | Up to 25 Mbps | Up to 2.5 Mbps | $40 | $45 | 5+ |
| Everyday 50 | Up to 50 Mbps | Up to 50 Mbps | $50 | $60 | 10+ |
| Everyday 75 | Up to 75 Mbps | Up to 50 Mbps | $48 | $62 | 10+ |
| Everyday 100 | Up to 100 Mbps | Up to 50 Mbps (up to 100 Mbps in select areas) | $60 | $65 | 12+ |
| Supercharged 250 | Up to 250 Mbps | Up to 50 Mbps (up to 200 Mbps in select areas) | $69 | $77 | 20+ |
| Supercharged 500 | Up to 500 Mbps | Up to 50 Mbps (up to 200 Mbps in select areas) | $85 | Not listed | 35+ |
| Supercharged 750 | Up to 750 Mbps | Up to 50 Mbps (up to 200 Mbps in select areas) | $88 | Not listed | 50+ |
| Supercharged 1000 | Up to 1,000 Mbps | Up to 50 Mbps (up to 200 Mbps in select areas) | $79 | $92 | 25+ |
| Supercharged 1500 | Up to 1,500 Mbps | Up to 50 Mbps (up to 200 Mbps in select areas) | $99 | Not listed | 40+ |
Wakey plans for Ontario
| Plan | Download | Upload | Zap-Sale price (per month) | Regular price | Devices (per Wakey) |
|---|---|---|---|---|---|
| Everyday 30 | Up to 30 Mbps | Up to 5 Mbps | $45 | $55 | 6+ |
| Everyday 50 | Up to 50 Mbps | Up to 10 Mbps | $52 | $65 | 8+ |
| Everyday 100 | Up to 100 Mbps | Up to 30 Mbps | $50 | $65 | 12+ |
| Supercharged 1000 | Up to 1,000 Mbps | Up to 50 Mbps | $79 | $99 | 25+ |
| Supercharged 1500 | Up to 1,500 Mbps | Up to 50 Mbps | $99 | $119 | 30+ |
Smart ways to pick a plan based on today’s prices
- Western Canada: Everyday 75 at $48 per month is currently cheaper than Everyday 50 at $50 per month and offers more download speed. If you need more than 250 Mbps, Supercharged 1000 at $79 per month costs less than Supercharged 500 ($85) and Supercharged 750 ($88).
- Ontario: Everyday 100 at $50 per month is priced $2 below Everyday 50 at $52 per month, and delivers double the download speed and triple the upload speed.
- Gigabit in both regions: Supercharged 1000 is $79 per month. Wakey lists regular prices of $92 in Western Canada and $99 in Ontario.
Promotional prices can change quickly, so always confirm the final price on the order page. For the full current list, visit Wakey’s plans page.
Which Wakey Plan Is Right for You?
Wakey publishes a suggested device count for each plan. Use it with the guide below, and remember that actual speeds depend on your address, your equipment and how many people are online at once. As a rule of thumb, streaming in 4K typically needs roughly 15 to 25 Mbps per stream, depending on the service.
- One or two people, light use (email, banking, video calls): Starter 10 or Everyday 25 in Western Canada, or Everyday 30 in Ontario.
- Couples and small households that stream: Everyday 50 or Everyday 75 in Western Canada, or Everyday 50 or Everyday 100 in Ontario.
- Families, students and work from home: Everyday 100 or Supercharged 250 in Western Canada, or Everyday 100 in Ontario. These plans list support for 12 or more devices.
- Gamers, creators and smart homes: Supercharged 500, 750, 1000 or 1500. Wakey recommends a wired Ethernet connection and gigabit-capable equipment for speeds above 250 Mbps.
- Heavy uploaders: Cable uploads are up to 50 Mbps on most plans. If you back up large files or stream live, consider a plan with the faster select-area uploads, or Wakey Pure Fibre if it is available at your address.
Wakey Zap-Sale and Current Promotions
Wakey runs an ongoing promotion it calls the Zap-Sale. As of October 5, 2026, it includes:
- Discounted monthly pricing on most plans, with the original price shown on Wakey’s order page.
- Free activation ($49 value) on eligible plans of $29 per month and up. Wakey says activation covers setup, shipping and your modem and router loan.
- Interac e-Transfer option: if you are not ready to pay, Wakey will hold your order for 7 days at checkout with no obligation.
Read the fine print on the free activation. If a cable account is cancelled within 180 days, the waived $49 activation fee may be deducted from your security deposit. Wakey’s offers are limited time and can change without notice.
Wakey Pure Fibre (Alberta and British Columbia)
Wakey also lists a symmetrical fibre plan, Supercharged Fibre 1000, with up to 1,000 Mbps download and 1,000 Mbps upload. Wakey shows launch pricing of $89 per month (regular $129) and includes professional installation and a Wi-Fi 7 router. Key details from Wakey:
- Where: select communities in Alberta and British Columbia where existing TELUS PureFibre infrastructure is available, delivered through a last-mile fibre partner. Wakey manages your billing and support.
- Installation: a technician visit is required, typically 10 to 14 business days.
- Deposit and fees: a $120 refundable security deposit applies. Accounts cancelled within 180 days may owe a one-time $110 Installation Recovery Fee plus taxes, which can be deducted from the deposit.
- Qualification: Wakey manually verifies each fibre order. If your address cannot be served, Wakey says deposits and payments for the fibre order are fully refunded.
As of October 5, 2026, the order button on Wakey’s fibre page shows as unavailable, so contact Wakey to confirm availability before planning around it.
Equipment, Wi-Fi and Mesh Options
Every Wakey cable plan includes a modem and Wi-Fi router loan that Wakey values at more than $200, with no rental fees. Pure Fibre includes a Wi-Fi 7 router. Because the equipment is on loan, return it when you cancel. Wakey provides a return label tool in its cancellations resources.
- Deco mesh Wi-Fi: Wakey offers whole-home mesh powered by TP-Link Deco M5 units. The first Deco is free, and each additional unit is $5 per month. Each unit covers up to 1,500 square feet, and the system includes a guest network and parental controls through the Deco app.
- Your own modem: Wakey publishes a list of approved modems for its DOCSIS 3.1 cable network. Check the list before buying equipment.
- Wired connection for fast plans: for plans above 250 Mbps, Wakey recommends wired Ethernet and a gigabit or multi-gig switch, because Wi-Fi speeds vary with devices, walls and interference.
Where Wakey Internet Is Available
Wakey is licensed to serve Alberta, British Columbia, Saskatchewan, Manitoba and Ontario. Its cities include Vancouver, Victoria, Kelowna, Surrey, Langley, Calgary, Edmonton, Lethbridge, Airdrie, Saskatoon, Moose Jaw and Winnipeg in the West, and Toronto, Mississauga, Brampton, Oshawa, Richmond Hill, Kitchener, Guelph, London and Ottawa in Ontario. Availability is address-specific, so confirm yours at checkout. See PlanGenius guides for Toronto, Mississauga, Brampton, Ottawa, Calgary, Edmonton, Vancouver and Winnipeg.
How Wakey Delivers Internet
Wakey is a third-party internet access provider (TPIA). That means it buys wholesale access from established Canadian carriers, under the CRTC’s wholesale framework, and sells service under its own brand. Wakey says it primarily uses the Shaw and Rogers last-mile cable network. In practice, you get service over the same cable lines used by the big carriers, but your billing, support and plan are managed by Wakey. Network performance, outages and peak-time speeds therefore depend largely on the underlying carrier network in your area.
How to Sign Up for Wakey Internet
- Pick your plan. Choose the Western Canada or Ontario lineup above.
- Check your address. Start at Wakey’s order page and enter your address to confirm availability.
- Pay upfront. Wakey is prepaid. You can pay by card or pre-authorized debit, or choose Interac e-Transfer to hold your order for 7 days.
- Receive your starter kit. Wakey ships your modem and router after payment.
- Get activated. Activation typically takes 2 to 3 business days, either remotely or with a technician visit. Wakey sends progress updates by SMS and email.
- Keep your old service until Wakey works. Cancel your previous provider only after your Wakey service is active.
Billing, Payments and Cancellation
- Prepaid billing: you pay before service starts, and your plan renews on the same date each month, 28 to 31 days after activation.
- Payment methods: Visa, Mastercard, American Express, debit cards, pre-authorized debit from major Canadian banks, and Interac e-Transfer at checkout.
- Changing plans: upgrade or downgrade any time in the MyAccount portal. You can also submit a move request there.
- Cancelling: Wakey says you can cancel with 1 day of notice with no cancellation fees. Cancel before your renewal date to avoid being charged for another month.
- Fees: Wakey publishes a Schedule of Incidental Fees that lists the fees Wakey may charge outside your monthly plan price.
- Complaints: if you cannot resolve an issue with Wakey, you can escalate to the Commission for Complaints for Telecom-television Services (CCTS).
Wakey Internet vs. the Big Carriers and Other Independents
| Feature | Wakey Internet | Large carriers (Rogers, Bell, Telus) |
|---|---|---|
| Contract | Month-to-month | Often a 24-month term for the lowest promotional price |
| Data | Unlimited on every plan | Varies by plan; unlimited data is sometimes an add-on |
| Billing | Prepaid | Postpaid monthly bills |
| TV and phone bundles | Not available | Available |
| Support | Digital (chat, SMS, tickets) | Phone, chat and in-store |
| Network | Wholesale access on carrier networks | Own networks |
Wakey says it can save customers 30 to 50 percent compared with competitors on month-to-month plans. Your actual savings depend on the plan and what you pay now. Compare with other providers on PlanGenius, including Oxio, TekSavvy, Diallog, Telus, Rogers and Bell, or use our internet plan comparison tool.
Things to Consider Before Choosing Wakey
- Prepaid billing: you pay a month upfront, which some households prefer and others do not.
- Internet only: there are no TV or home phone options, so bundle shoppers should look elsewhere.
- Digital support: Wakey operates online with chat, SMS and tickets rather than stores or a phone queue.
- Cable upload speeds: most cable plans top out at 50 Mbps upload, which may matter for creators and heavy cloud users.
- Limited-time pricing: Zap-Sale pricing and free activation can end, and early cancellation conditions apply within 180 days.
- Wi-Fi limits: on gigabit plans, the full speed is realistic mainly over a wired connection.
Wakey Internet Questions, Answered
What is Wakey Internet?
Wakey Internet, operated by Wakey Communications Inc., is a Canadian-owned independent internet service provider headquartered in Vancouver, British Columbia. It was founded in 2024 and sells unlimited, month-to-month home internet in Alberta, British Columbia, Saskatchewan, Manitoba and Ontario. Wakey is registered with the CRTC as a third-party internet access provider.
How much does Wakey Internet cost?
As of October 5, 2026, Wakey's Zap-Sale pricing starts at $29 per month for Starter 5 in Alberta, British Columbia, Saskatchewan and Manitoba, and at $45 per month for Everyday 30 in Ontario. The Supercharged 1000 (1 Gbps) plan is $79 per month and the Supercharged 1500 plan is $99 per month. Prices are in Canadian dollars and may change when a promotion ends.
Does Wakey Internet require a contract?
No. Wakey home internet plans are month-to-month. Wakey says you can cancel with one day of notice and no cancellation fees, and recommends cancelling before your renewal date to avoid a full month's charge. If a cable account is cancelled within 180 days, the waived $49 activation fee may be deducted from your security deposit.
Does Wakey Internet have data caps?
No. Wakey states that all of its home internet plans include unlimited data with no caps and no throttling.
What network does Wakey Internet use?
Wakey buys wholesale access from major Canadian carriers as a third-party internet access provider. Its cable service primarily runs on the Shaw and Rogers last-mile network. Wakey Pure Fibre, available in select Alberta and British Columbia communities, is delivered over existing TELUS PureFibre infrastructure through a last-mile fibre partner.
Where is Wakey Internet available?
Wakey is licensed to serve Alberta, British Columbia, Saskatchewan, Manitoba and Ontario. Cities listed by Wakey include Vancouver, Victoria, Kelowna, Calgary, Edmonton, Saskatoon, Winnipeg, Toronto, Mississauga, Brampton, Ottawa, London, Kitchener and Guelph. Availability and speeds depend on your exact address, so enter your address at checkout to confirm.
How fast is Wakey Internet?
Wakey cable plans offer download speeds from 5 Mbps up to 1,500 Mbps. Upload speeds are up to 50 Mbps on most Western Canada plans from Everyday 50 and higher, and up to 100 or 200 Mbps in select areas such as Calgary, Edmonton, Vancouver and Winnipeg. Ontario upload speeds range from 5 Mbps to 50 Mbps depending on the plan. Wakey Pure Fibre offers up to 1,000 Mbps download and 1,000 Mbps upload where available.
Does Wakey include a modem and Wi-Fi router?
Yes. Wakey includes a modem and Wi-Fi router loan with no rental fees, valued by Wakey at more than $200 for cable service. Because the equipment is on loan, it should be returned when you cancel, and Wakey provides a return label tool for this.
How long does Wakey Internet activation take?
Wakey typically activates new cable internet plans in 2 to 3 business days, depending on whether your address can be activated remotely or needs a technician. Wakey Pure Fibre installations usually take about 10 to 14 business days because a professional technician visit is required.
How does Wakey billing work?
Wakey is a prepaid service. You pay upfront before your Wakey starter kit ships, and your billing cycle then renews on the same date each month, 28 to 31 days after activation. Wakey accepts Visa, Mastercard, American Express, debit cards and pre-authorized debit, and also offers Interac e-Transfer at checkout, which holds your order for 7 days.
Does Wakey Internet offer TV or home phone service?
No. Wakey currently offers internet only and does not provide TV or home phone services.
What is the Wakey Zap-Sale?
The Zap-Sale is Wakey's limited-time promotional pricing. It discounts select plans and currently waives the $49 activation fee on eligible plans of $29 per month and up. Zap-Sale prices can end or refresh without notice, so confirm the price at checkout.
Does Wakey do a credit check?
No. Wakey states that its home internet plans require no credit check.
Can I upgrade, downgrade or move my Wakey plan?
Yes. You can upgrade or downgrade your plan at any time through the Wakey MyAccount portal, and you can submit a move request from your account when you change addresses.
How PlanGenius Verifies Wakey Information
PlanGenius checked Wakey’s plan, pricing, billing, equipment and policy details against Wakey’s own website on October 5, 2026. Telecom prices and promotions change often, so confirm the final price, speed and availability for your address on Wakey’s order page before you buy. PlanGenius may earn a commission if you sign up through links on this page, at no extra cost to you. Read our Editorial Policy and Advertisers Disclosure for details.